Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Details: Name, phone number, email, address, and ID proof for government services

• Service Data: Documents submitted for exam applications, voter ID, E-Seva certificates

• Home Service Requests: Address, preferred time slots, and service history

• Furniture Orders: Delivery address, product preferences, and payment details

• Website Usage: IP address, browser type, and cookies for analytics

2. How We Use Your Information

• To process government-related applications and certificates

• To schedule and fulfill home repair services

• To manage furniture sales, delivery, and after-sales support

• To improve our website and customer experience

• To communicate updates, confirmations, and offers

3. Data Sharing

We do not sell or rent your personal data. We may share it with:

• Government departments (for application processing)

• Verified technicians and delivery partners (for service fulfillment)

• Payment gateways (for secure transactions)
  All partners are bound by confidentiality agreements.

4. Data Security

We implement industry-standard security measures to protect your data.

• Encrypted storage of sensitive information

• Access restricted to authorized personnel only

• Regular audits and updates to our systems

5. Your Rights

You may:

• Request access to your personal data

• Ask for corrections or updates

• Withdraw consent for marketing communications

• Request deletion of your data (subject to legal obligations)

6. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, though some features may not function properly.

7. Policy Updates

We may update this policy from time to time. Changes will be posted on our website with the revised date.

8. Contact Us

For questions or concerns about this policy, contact:
📧 onepointhubservices.org.in
📞 +91-8608673298 / 8870889250