Terms & Conditions

1. Scope of Services

One Point Hub provides the following services:

• Government-related assistance (exam applications, voter ID, E-Seva certificates)

• Home repair and improvement (plumbing, electrical, painting, interiors)

• Furniture sales and delivery (dining tables, teapoys, computer tables)

2. Service Booking & Fulfillment

• All services must be booked via our website, phone, or in person.

• Government service processing times depend on official departments.

• Home repair appointments are subject to technician availability.

• Furniture delivery timelines will be confirmed at the time of purchase.

3. Payments

• Payments can be made via UPI, cash, or card.

• Full payment is required for furniture purchases before dispatch.

• Service charges are communicated upfront; no hidden fees.

4. Cancellations & Refunds

• Government service fees are non-refundable once submitted.

• Home service bookings can be rescheduled 24 hours in advance.

• Furniture orders can be canceled within 24 hours of purchase for a full refund.

• Refunds (if applicable) will be processed within 7 working days.

5. Warranty & Liability

• Furniture items come with a [6/12]-month warranty against manufacturing defects.

• Home services are guaranteed for 7 days post-completion.

• One Point Hub is not liable for delays caused by third-party government agencies.

6. Customer Responsibilities

• Provide accurate documents and information for government services.

• Ensure access to the premises for home service appointments.

• Inspect furniture upon delivery and report damages immediately.

7. Privacy & Data Use

• Customer data is used solely for service fulfillment and communication.

• We do not share personal information with third parties without consent.

8. Dispute Resolution

• Any disputes will be addressed amicably.

• If unresolved, they will fall under the jurisdiction of Coimbatore courts.